Communicating for Results: A Guide for Business and the Professions (with CD-ROM and InfoTrac®) Review
I've used editions of this book as a course text for three terms of my business communications course at a local community college. Most of my students have little work experience with larger, more complex organizations. The book provides excellent chapter-based surveys of different organizational structures, personal communication styles, as well as the more common discussions of cultural differences, informative and persuasive presentations and interviewing. It provides pretty good, though technically marginal, media support on CD ROM.
The weak points? You'll need to supplement with materials on basic writing skills if that's a need, and there isn't much on quality teams, an important part of contemporary business communications. Some of the discussions are a little tedious and, to me, inaccurate (beware Situational Leadership), but better than most texts overall. After I looked at the other available texts, I plan to use it again this term, .
Communicating for Results: A Guide for Business and the Professions (with CD-ROM and InfoTrac®) Overview
This best-selling introduction to the basic concepts of business communication is designed to improve the communication skills of entry-level managers and employees, and to serve as a reference for experienced professionals who wish to refresh or update their communication skills. Separate chapters on the communication process, organizational theory and culture, and interpersonal communication theory form the foundation for later discussions of critical listening, nonverbal communication, and obstacles to organizational communication. Two chapters are devoted to interviewing and two chapters examine small groups and leadership processes. Four final chapters offer guidance in informative and persuasive presentations, including full-chapter coverage of language and delivery and full-chapter coverage of the use of visual aids. A highly-visual 4-color design, pedagogy that is as practical as it is effective, and a CD-ROM with sample business and professional scenarios, will help your students engage with the material and apply the text's concepts outside the classroom.
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Customer Reviews
rotten - Tara R. Moen - st. cloud, MN
I ordered this book in the beginning of February, have sent a few e mails, but have still not received the book, or a refund for it. My next step will be to contact the better business burou
excellent information, but a little pricey - SRwriter - New York, NY
My reason for purchasing this book was for a class and I swore I would sell it since I paid so much for it and thought I'd never use it again. However, after reading for my scheduled assignments, there is so much information in this text that can be used for day to day life, especially in the corporate world. I'd recommend it...if you can afford it, it's a little expensive to purchase just to use for information.
Don't Buy It if you don't need it - T. Kelly - USA
This is a good book, but I quickly realized I didn't need it. I have worked for 15 years in various office settings, and was able to complete many homework assignments without the assistance of this book. The only pieces that I had to focus on were the different office conflict scenarious listed through the book, but if your class does not focus on these entries, the book may not be too useful.
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